Audiologist in Bryanston
Hear better.
Live better.
Hi, I’m Lex. Hearing tests, hearing aids and custom ear protection, at my rooms in the NHC Medical Centre or at your home, school or workplace.
Meet Lex
The face of the practice, and the person you’ll see.
“My goal is to provide the highest level of patient-centred care, with a focus on education, prevention, and the latest in hearing technology.”
I studied at the University of Pretoria and completed my master’s at the University of Cape Town. What keeps me going is staying on top of hearing technology, because it keeps changing lives.
Reviews
What my clients have said, in their words.
25+ Google reviews
I have been hearing impaired since birth, and stuck with one audiologist, from young until she retired a couple years ago. I have struggled to find one who I can connect with and trust again. Since finding Alexia, I have been blown away by her level of care and compassion; she truly takes the time to get to know her clients and their needs and wants, and has enormous amounts of patience when it comes to fine-tuning the aids to my preferences.
Alexia is a confidence inspiring professional for what can be a very daunting experience. She is very skilled & knowledgable & able to use terms that are easily understood. Requiring hearing aids is a huge thing for the elderly but with patience & empathy, Mum felt like she had been given options.
As I live far away, it has sometimes been necessary to meet outside of normal business hours and Alexia has always been willing to meet these needs. A real gem.
Had excellent service from Alexia Chappell, would highly recommend her services. The hearing aids she recommended to me work very well. Thank you Alexia
All details when getting hearing aid well explained in an easy to understand way and any questions answered clearly
Alexia has been such a great help and truly professional! Always makes me feel welcome and assist me with all my needs and questions. I would definitely recommend her to anyone.
Alexia is punctual, professional and very practical. She's been an excellent and thorough person to help me and I strongly recommend her
Alexia is professional, helpful and very accommodating. I highly recommend her.
I have been hearing impaired since birth, and stuck with one audiologist, from young until she retired a couple years ago. I have struggled to find one who I can connect with and trust again. Since finding Alexia, I have been blown away by her level of care and compassion; she truly takes the time to get to know her clients and their needs and wants, and has enormous amounts of patience when it comes to fine-tuning the aids to my preferences.
Alexia is a confidence inspiring professional for what can be a very daunting experience. She is very skilled & knowledgable & able to use terms that are easily understood. Requiring hearing aids is a huge thing for the elderly but with patience & empathy, Mum felt like she had been given options.
As I live far away, it has sometimes been necessary to meet outside of normal business hours and Alexia has always been willing to meet these needs. A real gem.
Had excellent service from Alexia Chappell, would highly recommend her services. The hearing aids she recommended to me work very well. Thank you Alexia
All details when getting hearing aid well explained in an easy to understand way and any questions answered clearly
Alexia has been such a great help and truly professional! Always makes me feel welcome and assist me with all my needs and questions. I would definitely recommend her to anyone.
Alexia is punctual, professional and very practical. She's been an excellent and thorough person to help me and I strongly recommend her
Alexia is professional, helpful and very accommodating. I highly recommend her.
What I do
Hearing care for every stage of life.
From a child’s first screening at school to choosing hearing aids and keeping them working, it all starts with a proper test and a clear explanation.
Diagnostic Hearing Test
A full hearing assessment in a soundproof booth, to find the cause, the severity and the best way forward.
Read more 02Hearing Aid Selection & Fitting
The right hearing aid for your hearing, your lifestyle and your budget, with trial fittings before you decide.
Read more 03Auditory Processing Disorder (APD)
Support to identify and manage APD, for children and adults who hear sounds but struggle to make sense of them.
Read more 04School Hearing Screenings
Quick hearing screenings at your school, so children with hearing difficulties are picked up early.
Read more 05Fully Mobile Hearing Services
Professional hearing care at your home or workplace, with the same state-of-the-art equipment.
Read more 06Custom Ear Plugs
Moulded to your ears, for noise, for sleep, and for swimming with grommets.
Read moreNot sure where to start?
Take the two-minute hearing check, or hear what hearing loss sounds like. Then book the test that fits.
Start the hearing checkOnline hearing check
Two minutes. Six tones per ear.
Put on headphones and find out where you stand before you book. The same kind of pulsing tone used in a clinical test, one ear at a time, drawn live on an audiogram.
- Right ear, then left, six frequencies each
- Your result plotted the way an audiologist draws it
- Nothing recorded, nothing sent anywhere
An example: good low tones, softer high tones. The pattern noise and age usually leave.
Hear it for yourself
This is what hearing loss sounds like.
Press play, then move through the levels. Hearing loss rarely makes things quieter first. It takes away the high sounds that turn a voice into words.
“Hi Mum. Sam is fetching the kids from school at six…”
A simulation for illustration, made by filtering one recording. Real hearing loss is different for everyone, which is exactly why a proper test matters.
Hearing aids
Four styles. One of them is yours.
Answer five quick questions and see which style fits how you live. I confirm it at your fitting, and trial fittings let you compare before you decide.
Find your style
Receiver in the Canal (RIC) hearing aids are a modern and discreet alternative to traditional Behind the Ear (BTE) models.
Behind the Ear (BTE) hearing aids suit every level of hearing loss, from mild to profound.
Hearing aids that fit completely inside the ear canal, Invisible in Canal (IIC) and Completely in Canal (CIC), are the most discreet and cosmetically appealing option..
In the Canal (ITC) and In the Ear (ITE) hearing aids suit mild to severe hearing loss..
I work with the best, and service and repair every brand.
Fully mobile
Can’t come to me? I’ll come to you.
Professional hearing assessments and care at your home or workplace, with state-of-the-art equipment. Perfect for limited mobility or a busy schedule.
How it works
Three steps to hearing better.
I strongly believe in prevention before treatment. Identifying problems early is what protects your hearing.
The test
A full diagnostic assessment in a soundproof booth: outer, middle and inner ear, in quiet and in noise.
Your options
Results explained in plain language, and a plan that fits your hearing, your lifestyle and your budget.
Better hearing
Trial fittings, fine-tuning, and servicing for all brands, so your hearing aid keeps working at its best.
What happens in a diagnostic hearing test?
We talk about what you are noticing, I look in your ears, and then you are tested in a soundproof booth. The test evaluates your outer, middle and inner ear across different noise environments, and we go through the results together.
Do I need a hearing test before getting hearing aids?
Yes. The hearing aid I recommend is based on the cause and severity of your hearing loss, and only a diagnostic hearing test tells us that.
Can I try a hearing aid before I buy it?
Yes. I offer trial fittings, so you can test and compare different options before making your decision.
Which hearing aid brands do you work with?
I work with the leading manufacturers, including Phonak, Widex, Oticon, Signia, Starkey and Unitron, and I recommend on your hearing, not on a brand.
I already have hearing aids. Can you service them?
Yes. I provide servicing and repair for all hearing aid brands, so your device keeps working at its best.
If you’re ready to take the next step toward better hearing, I’d love to work with you.
Let’s talk. Call 011 700 6643 or book online.
Visit
NHC Medical Centre, Bryanston.
Or book a home or workplace visit and I’ll come to you.
2988 Winnie Mandela Drive, Bryanston, 2031
Friday: 08:00 to 15:30
Weekends: Closed
Wheelchair accessible entrance at the rooms